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Appendix B - Network Installation Error Messages Appendix B - Network Installation Error MessagesThere are a number of common issues that you may encounter while installing or using the network version of the RISA programs. These can be grouped into the following main categories: Firewall Issues or Error Code 3:Failed to resolve the server host. This means that the WLMAdmin utility was not able to communicate with the server listed in the list of Defined Servers.

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This can occur for a couple of reasons:. The name or IP address of the server was not entered properly.

There is a network issue which is preventing communication with this computer. The service has not been loaded or is not running. See the topic for more information.Solution:Frequently, the cause of this error is a firewall on the client, server, or network. The solution to this problem is to set up a port exception in the firewall. How to accomplish this is dependent on the type of firewall. Below is the Windows dialog for setting the port exception (Control Panel - Network and Internet Connections - Windows Firewall).Note:.

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The port that needs to be open is 5093 and the communication protocol is UDP as shown in the typical image above. These are example settings for the Inbound Rule and Outbound Rule.